Privacy statement

KYOCERA SENCO EMEA B.V., with its registered office at Pascallaan 88, 8218 NJ Lelystad, the Netherlands, is responsible for processing personal data as set out in this privacy statement. This personal data is treated and held securely with the greatest possible care. In doing so, KYOCERA SENCO EMEA complies with the General Data Protection Regulation (GDPR). This privacy statement applies to KYOCERA SENCO EMEA B.V. and all subsidiaries, irrespective of location or jurisdiction. 

The websites of KYOCERA SENCO EMEA B.V. contain links to other websites that are outside the domain of KYOCERA SENCO EMEA B.V. These links are included merely as information for users of our site. KYOCERA SENCO EMEA B.V. is not responsible or liable for the content of other websites, nor for the privacy protection on these sites. 


Contact details of the Controller responsible for this website: 
Pascallaan 88 
8218 NJ Lelystad 
The Netherlands 
+31 (0)320 295 575 


Contact details on Data Protection issues: 
If you have any questions about the processing of your personal data by us or about data protection in general, you can reach us at the address given above or in the imprint or at the following e-mail address: [email protected]


Personal data 
KYOCERA SENCO EMEA B.V. processes your personal data because you make use of our services or because you yourself provide us with your data (Legal basis for data processing Article 6 para. 1 sentence 1 letter f GDPR.). Below is an overview of the personal data we process in case you visit our website: 

  • Details about your activity on our website (Content of the request/page visited) 
  • Internet browser and device type 
  • IP address 
  • Date and time of the request 
  • Time zone difference from Greenwich Mean Time (GMT) 
  • Access status/HTTP status code 
  • Amount of data transferred 
  • Previously visited page 
  • Browser 
  • Operating system 
  • Country and city 
  • Language and version of the browser software. 


Furthermore, if you decide to make use of our services, e. g., using our contact form, we may process the following information: 

  • First name and surname 
  • Address 
  • Telephone number 
  • E-Mail address 
  • Company name 

The list above is non-exhaustive, further data may be processed by KYOCERA SENCO EMEA B.V. in case you use further tools or take part in other activities. In these cases, we describe the processing below. 


Special or sensitive personal data 
Our website or service does not have the intention of gathering data about website visitors who are younger than 16 years, unless they have permission from a parent or guardian. However, we cannot check whether a visitor is older than 16 years. We therefore recommend that parents also be involved in their children’s online activities, in order to prevent details of children being gathered without parental permission. If you believe that we have gathered personal data of a minor without such permission, please contact us via [email protected] and we will delete the gathered personal data.  


With what aim and on what basis do we process your personal data 
KYOCERA SENCO EMEA B.V. may process your personal data especially for the following purposes: 

  • to supply our website to you and to manage, keep operational and improve our it 
  • to inform you of changes to our services and products 
  • to send you our newsletter or advertising brochure 
  • to be able to call or e-mail you if this is necessary for us to provide our services 

Your data will then only be used in this other manner if it is required by or permitted under the relevant law or if you have given your permission. If we want to use your personal data for a new or different purpose, we will also inform you of this. 


How long do we store your personal data 
KYOCERA SENCO EMEA B.V. will not keep your data for any longer than is strictly necessary to achieve the purpose for which your data have been gathered and as required by laws containing retention obligations. We maintain the following storage periods for the following categories of personal data: 


Contact form: 
If you fill in a form on the website or send us an e-mail – depending on the nature of the form or the contents of your e-mail – the data you send us will be kept for as long as this information is necessary to respond to or deal with your message or up to three years due to retention obligations. Depending on the nature of your request, a longer storage period may result, we inform about this in the respective purposes of processing. Legal basis for data processing Article 6 para. 1 sentence 1 letter f GDPR. 


Google Analytics: 
We make use of Google Analytics to record general visit data. This data is therefore used for statistical analyses of visiting and click behaviour on the website and allows us to optimise the functioning of the website. We have also set up Google Analytics to be privacy-friendly, so that IP addresses are anonymised and data is sent over a secure connection. In Google Analytics 3, data is stored for a period of 26 months. Whereas in Google Analytics 4, data is stored for a period of 14 months.  


Third parties 
KYOCERA SENCO EMEA B.V. only uses third parties when necessary to create an optimized experience for the user on our website. Data will only be passed on to third parties if necessary to show our services on our website or to comply with a statutory obligation.  


KYOCERA SENCO EMEA B.V. uses the search function of the provider Algolia Inc. on their website to search for and index content. Algolia is necessary to show our products on the website and does not store any cookies. By using Algolia, your IP address and your search query are transmitted to Algolia’s servers and stored there for 90 days for statistical purposes. Legal basis for data processing Article 6 para. 1 sentence 1 letter f GDPR. For more information on the privacy practices of Algolia, please visit  


KYOCERA SENCO EMEA B.V. uses various google services such as Google reCAPTCHA and Google Maps on their website. Google reCAPTCHA is used to avoid bots from submitting contact forms (Legal basis for data processing are our legitimate interests, Article 6 para. 1 sentence 1 letter f GDPR to protect against unlawful conduct and IT security risks). Google Maps gives a more visual aspect to the pages showcasing dealers and/or contact information (Legal basis for data processing is your Consent, Article 6 para. 1 sentence 1 letter a GDPR.). Both services require information such as IP addresses to be send to the handler of information to give an accurate response.  


For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: Further information can be found at Google’s policy for safeguarding your data: The time Google stores data depends on the type of data, for more information see:  


Google Analytics 
KYOCERA SENCO EMEA B.V. uses the tracking tool Google Analytics to analyse website results. Google Analytics analyses a partial IP address and information on your device or activity on our websites to analyse information such as country and/or city. Google processes only anonymized IP addresses, since the last octet of the IP address is masked. Legal basis for data processing is your Consent, Article 6 para. 1 sentence 1 letter a GDPR. 


We have entered into a processor agreement and Standard Contractual Clauses with Google. The statistical data is transferred to Google, which stores the data on servers in Europe and the United States. Read the specific privacy policy of Google Analytics  


Google uses this information to monitor how our website is used, to be able to provide us with reports on the website and to offer KYOCERA SENCO EMEA B.V., as an advertiser, information on the effectiveness of our campaigns. Google may pass on this information to third parties if it is required to do so by law, or if these third parties process the information on behalf of Google. We have no control over this. 


We would like to draw your attention in particular to the fact that these data can never be traced back to you as a person or individual by KYOCERA SENCO EMEA B.V., except in situations where you identify yourself as a person through one of the forms on the website. This may be the case, for example, where you enter an email address when you sign up for the newsletter or make use of a web form. In such cases, your visiting behaviour can be linked to the data you have entered. 


KYOCERA SENCO EMEA B.V. uses the services of YouTube to show videos on their websites. We integrated these videos in the so-called "extended data protection mode", i.e. no data about you as a user is transmitted to YouTube if you do not play the videos. Only when you play the videos, the data mentioned below will be transmitted. Legal basis for data processing is your Consent, Article 6 para. 1 sentence 1 letter a GDPR. 


Depending on user’s ad settings, YouTube might use the data they collect for advertising purposes such as displaying ads, personalizing ads, limited the number of times an ad is displayed to an user and evaluating the effectiveness of the advertisement. If you decide to play an embedded video, the data described below will be passed on to YouTube, over which we have no control. By playing an embedded video, YouTube receives the information that you have accessed the corresponding page of our website and further data described below, but we have no knowledge of the extent of it. This occurs regardless of whether YouTube provides a user account through which you are logged in or whether no user account exists. If you are logged in to YouTube, your data will be directly assigned to your account. If you do not wish to have your data associated with your YouTube profile, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. In particular, such an evaluation may be carried out (even for users who are not logged in) to provide needs-based advertising and to inform other YouTube users about your activities on our website. You have the right to object to the creation of these user profiles, and we recommend that you contact YouTube directly to exercise this right. 


Google also processes your personal data when using YouTube in the USA and has imposed a standard on itself that corresponds to the former EU-US Privacy Shield. For more information on the purpose and scope of data collection, further processing and the protection of data transfer to third countries, please refer to YouTube's privacy policy. There you will find further information about your rights and setting options to protect your privacy: 


For more information about your advertisement preferences, please visit Google Ad Center: In order to set your data and privacy settings for your Google account, please visit the following page: The time Google stores data depends on the type of data, for more information see:  


For more information on how KYOCERA SENCO EMEA B.V. uses cookies on our website, please refer to our cookie policy.  


How we secure your personal data 
KYOCERA SENCO EMEA B.V. takes the protection of your data very seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, undesirable disclosure and unauthorised changes. If you believe that your data is not properly secured or if there are indications of misuse, please contact [email protected]


Your rights regarding your personal data 
You have the right to access, rectify or erase your personal data. You also have the right to withdraw your permission for your data to be processed, or to object to your personal data being processed by KYOCERA SENCO EMEA B.V. and you have the right to pass on your data. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organisation you specify. In addition, you have the right to lodge a complaint with the data protection supervisory authority responsible for you. 


Data Subjects may object to the processing of personal data for advertising purposes, including an analysis of customer data for advertising purposes, at any time without giving reasons. In addition, data subjects also have a general right to object (cf. Article 21 para. 1 GDPR). In this case, the objection to data processing must be substantiated. If the data processing is based on consent, your consent can be revoked at any time with effect for the future. 


You can submit a request to access, rectify, erase or pass on your personal data or withdraw your permission or object to the processing of your personal data. The easiest way to do so is by contacting [email protected]. We will respond to your request as soon as possible, but within four weeks at the latest.  


Changes to this privacy statement 
KYOCERA SENCO EMEA B.V. reserves the right to make changes to the privacy policy. We therefore recommend that you regularly visit this page to see whether any changes have been made. If KYOCERA SENCO EMEA B.V. introduces an important change that has consequences for the way in which your personal data will be processed, we will make this known by posting a message on our websites. 


Version: 4 
Publication: 25-05-2018 
Last modification: 25-01-2023 

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